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Learn More AboutWaxup

Transforming Customer Service with Advanced AI

Our Mission

At Waxup, our mission is to revolutionize customer service using cutting-edge artificial intelligence. We seek to empower businesses of all sizes to deliver exceptional customer experiences.

Our Goal

Create a future where every customer interaction is personalized, efficient, and satisfactory, driving the success of businesses through innovation in customer service.

Waxup Mission

Our History

Follow our journey from a specialized hotel solution to a comprehensive AI-powered customer service platform

March 2024

Waxup Birth

Waxup was born as a software platform designed for hotels to offer exceptional customer service using artificial intelligence.

June 2024

Strategic Expansion

Recognizing the broader potential of our technology, Waxup expands its focus to serve businesses of all sizes and sectors, offering a customer service solution powered by AI adaptable to any industry.

August 2024

Beta Launch

Waxup launches its beta version, allowing early adopters to experience our AI-powered customer service platform and provide valuable feedback for refinement.

December 2024

Official Launch

After incorporating user feedback and optimizing our platform, Waxup officially launches as a comprehensive customer service solution powered by AI, designed for businesses of all types and sizes.

Future

Continuous Innovation

We are committed to continuous improvement of our platform, anticipating the future needs of our clients and the market in all industries.

Meet Our Leadership

The visionaries behind Waxup's innovation

JR

Juan Carlos Rivera Alvarado

Co-founder & CEO

Leading innovation in AI-powered customer service solutions

AL

Agustín López Arnaiz

Co-founder & COO

Orchestrating operational excellence and strategic business growth

Our Values

Honesty

We believe in transparency and truthfulness in all our interactions. Our commitment to honesty builds trust with our clients and shapes everything we do.

Innovation

We constantly push boundaries and embrace new technologies to create groundbreaking solutions. Our innovative mindset drives us to develop cutting-edge AI tools.

Creativity

We think outside the box to solve complex challenges. Our creative approach allows us to design unique and effective solutions tailored to each client's needs.

Quality

We maintain the highest standards in everything we deliver. From code to customer service, quality is at the core of our work and drives continuous improvement.